Owning a Jeep vehicle is not just about driving; it’s about being part of a community that values adventure, reliability, and exceptional customer service. The Jeep Wave customer care program is a premium loyalty program designed to enhance the ownership experience for Jeep enthusiasts. This program provides a host of benefits, including worry-free maintenance, 24/7 support, and exclusive access to Jeep events. Whether you're in St. Augustine, FL, or exploring the scenic routes of Ormond Beach, FL, the Jeep Wave program ensures that you have the support and services you need. For more information or to discuss your Jeep needs, feel free to contact us at Hanania CDJR or call us at (904) 295-0416.
- Table of Contents
What is the Jeep Wave Program?
The Jeep Wave Program is a comprehensive loyalty program that offers Jeep owners a suite of benefits designed to enhance their ownership experience. This program is part of Jeep's commitment to providing exceptional customer service and support.
- Exclusive Benefits: Jeep Wave members enjoy benefits such as complimentary maintenance, access to exclusive events, and a dedicated customer support line. These perks are designed to make owning a Jeep as rewarding as possible.
- Automatic Enrollment: Starting with the 2021 model year, all Jeep vehicles are automatically enrolled in the Jeep Wave Program. This means that whether you're cruising through Jacksonville, FL, or tackling the trails near Daytona Beach, FL, you're covered.
- Peace of Mind: The program offers worry-free maintenance, ensuring that your Jeep remains in top condition. This includes services performed by certified technicians using genuine Mopar parts.
For those looking to explore the latest Jeep models, check out our New Jeep Inventory in St Augustine.
How to Use the Jeep Wave Program
Using the Jeep Wave Program is straightforward and designed to be as convenient as possible for Jeep owners.
- Redeeming Services: Members can redeem their complimentary oil changes and tire rotations at any U.S. authorized FCA US LLC dealer. This ensures that your vehicle receives top-notch service from trained professionals.
- Accessing Benefits: After enrolling, members can access their benefits through the Jeep Wave member portal. This online platform provides a comprehensive overview of available services and upcoming events.
- Participating in Events: Jeep Wave members receive VIP treatment at Jeep events across the country. Whether you're attending an off-road adventure in Nocatee, FL, or a Jeep gathering in Vilano Beach, FL, you'll enjoy exclusive access and perks.
For more details on how to take advantage of the Jeep Wave Program, visit the Jeep Wave page.
Contacting Jeep Wave Support
Having access to reliable support is a key component of the Jeep Wave Program.
- 24/7 Support: Members can contact Jeep Wave support at any time by calling 1-844-JEEP-WAVE. This dedicated line is available around the clock to assist with any inquiries or issues.
- Online Assistance: Members can also use the live chat feature on the Jeep Wave member page for quick and convenient support. This is especially useful for resolving minor issues or getting information on the go.
- Local Dealership Support: For personalized assistance, Jeep owners in areas like Ponte Vedra Beach, FL, or Palm Coast, FL, can visit their local dealership for in-person support and service.
If you need to schedule a service, you can do so through our CDJR Service St Augustine.
Coverage and Inspections
The Jeep Wave Program offers comprehensive coverage and inspection services to ensure your vehicle remains in optimal condition.
- Maintenance Coverage: The program covers the first three oil changes and tire rotations during the first 36 months of ownership. This ensures that your Jeep receives regular maintenance without additional costs.
- Vehicle Inspections: As part of the maintenance package, Jeep Wave members are entitled to thorough inspections by trained Jeep technicians. This helps identify potential issues early and keep your vehicle running smoothly.
- Additional Services: Members can also take advantage of trip interruption protection and first-day rental coverage, providing peace of mind during unexpected situations.
For more information on parts and service, visit our Parts Department.
Roadside Assistance Details
Roadside assistance is a critical component of the Jeep Wave Program, offering support when you need it most.
- 24/7 Availability: The program provides 24/7 roadside assistance, covering services such as towing, flat tire changes, jump-starts, and lockout service.
- Coverage Terms: Assistance is available for the duration of the 5-Year/60,000-Mile Powertrain Limited Warranty. This ensures that you're covered for the long haul, whether you're in St. Johns, FL, or exploring the backroads of Flagler Beach, FL.
- Emergency Support: In the event of a breakdown, Jeep Wave members can rely on prompt and professional assistance to get back on the road quickly.
To learn more about our roadside assistance services, visit the Mopar Roadside Assistance.
Eligibility for the Jeep Wave Program
Eligibility for the Jeep Wave Program is straightforward and inclusive, ensuring that many Jeep owners can benefit.
- Automatic Enrollment: All new Jeep vehicles starting from the 2021 model year are automatically enrolled in the Jeep Wave Program. This includes popular models like the Wrangler, Grand Cherokee, and Gladiator.
- Buy-In Option: Owners of Jeep vehicles from model years 2015 to 2020 can buy into the program for an additional fee. This allows more Jeep enthusiasts to enjoy the program's benefits.
- Exclusions: Fleet vehicles and company cars are not eligible for the Jeep Wave Program. Only personal vehicles are covered.
For those interested in purchasing a new Jeep, explore our New Chrysler & Dodge Inventory in St Augustine.
Duration of the Jeep Wave Program
The Jeep Wave Program offers flexible membership durations to suit different ownership needs.
- Standard Duration: For most new Jeep vehicles, the program lasts between 24 to 36 months from the date of purchase. This provides ample time to enjoy the full range of benefits.
- Renewal Options: Members can choose to renew their membership once the initial term expires. This ensures continued access to exclusive services and support.
- Variable Terms: The exact duration of the program may vary based on the model and year of your vehicle. It's important to check the specific terms for your Jeep.
For current owners looking to upgrade, see our Used Vehicles in St Augustine.
Enhancing Your Jeep Experience
The Jeep Wave Program is more than just a set of benefits; it's a commitment to enhancing your Jeep ownership experience.
- Community Engagement: By participating in Jeep Wave, members become part of a passionate community of Jeep enthusiasts. This includes access to exclusive events and gatherings.
- Continuous Support: With 24/7 customer service and comprehensive roadside assistance, Jeep Wave ensures that help is always available, no matter where you are.
- Ongoing Benefits: From maintenance services to VIP treatment at Jeep events, the program offers ongoing benefits that make owning a Jeep even more rewarding.
To find out how much your current vehicle is worth and explore trade-in options, use our trade-in tool.
Whether you're a seasoned Jeep owner or considering your first purchase, the Jeep Wave Program offers unparalleled support and benefits that enhance every mile of your journey. For more information or to explore our inventory, visit Hanania CDJR or call us at (904) 295-0416.
© 2025 Hanania CDJR